Privacy Policy

1. Information We Collect

When you submit information through our website forms, we may collect the following personal data:

• Full name
• Company name
• Email address
• Phone number
• Job title
• Message content or enquiry details
• Any additional information you voluntarily provide

We do not intentionally collect sensitive personal data unless explicitly provided by you and required for a legitimate business purpose.

2. Purpose of Data Collection

We collect and process personal data solely for legitimate and lawful purposes, including:

• Responding to enquiries and contact requests
• Providing information about our services
• Assessing suitability for accounting automation, finance operations, or integration services
• Internal record-keeping and communication
• Improving our website, services, and client engagement

Your data will not be used for unrelated marketing purposes without your explicit consent.

3. Legal Basis for Processing

We process personal data based on one or more of the following lawful bases:

• Your consent, provided when submitting a form
• Pre-contractual steps taken at your request
• Legitimate business interests, where such interests do not override your rights
• Compliance with legal or regulatory obligations

4. Data Sharing and Disclosure

We do not sell or rent your personal data.

Personal data may be shared only with:

• Internal team members responsible for handling enquiries
• Trusted service providers (e.g. email, CRM, hosting providers) acting as data processors
• Regulatory or legal authorities where required by law

All third parties are required to maintain appropriate confidentiality and security standards.

5. Data Storage and Transfers

Your personal data may be stored and processed within the United Arab Emirates or in other jurisdictions where our service providers operate.

Where data is transferred outside the UAE, we ensure that:

• Adequate data protection safeguards are in place
• Transfers comply with UAE PDPL requirements

6. Data Retention

We retain personal data only for as long as necessary to:

• Fulfil the purpose for which it was collected
• Meet legal, accounting, or regulatory requirements

Enquiry data is typically retained for up to 12–36 months, unless a longer retention period is required due to an ongoing business relationship or legal obligation.

7. Data Security

We implement appropriate technical and organisational measures to protect personal data against:

• Unauthorised access
• Loss or misuse
• Alteration or disclosure

These measures include secure hosting, access controls, and limited internal access on a need-to-know basis.

8. Your Rights

Under UAE data protection law, you have the right to:

• Request access to your personal data
• Request correction of inaccurate or incomplete data
• Request deletion of your personal data (subject to legal limits)
• Object to or restrict certain processing activities
• Withdraw consent at any time where processing is consent-based

Requests can be made by contacting us using the details below.

9. Cookies and Tracking

Our website may use essential cookies or analytics tools to improve functionality and performance.

Where required, cookie usage will be subject to your consent and governed by a separate Cookie Policy or notice.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.

11. Updates to This Policy

We may update this Privacy Policy from time to time to reflect legal, technical, or operational changes. The latest version will always be published on our website.

12. Contact Information

If you have any questions about this Privacy Policy or how your personal data is handled, please contact: